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Autorità Garante della Concorrenza e del Mercato

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RYANAIR FLIGHT CANCELLATIONS: INFORMATION ON CONSUMER RIGHTS MUST BE CLEAR, MORE TRANSPARENT AND IMMEDIATELY ACCESSIBLE

The Italian Competition Authority adopted on October 25, 2017 a set of interim measures ordering the Irish air carrier Ryanair to give consumers clear, transparent and immediately accessible information on their rights granted by Regulation CE 261/2004. The decision is a direct result of the flight cancellations occurred in September and October, that prompted the opening of an official investigation on 20 September 2017.

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