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Autorità Garante della Concorrenza e del Mercato

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FLIGHT CANCELLATIONS, ICA OPENS AN INVESTIGATION ON RYANAIR FOR ALLEGED UNFAIR COMMERCIAL PRACTICES

Today the Antitrust Authority has opened an investigation on the Irish air carrier Ryanair for alleged unfair commercial practices violating the Consumer Code.

In particular, according to the Antitrust Authority, the numerous flight cancellations that have already occurred or that will take place in the coming weeks, as reported in the press, could constitute a breach of the duty of diligence set out in art. 20 of the Consumer Code, to the extent that they have been caused by foreseeable organizational and management problems, and not by random and exogenous circumstances outside of Ryanair’s control, ultimately leading to substantial inconvenience to consumers who had long planned their traveling schedules and thus booked and paid for their plane tickets.

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